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// Case #05

Flashing after cladding: double work and a cracked panel

01Situation

Metal flashing of parapets and cornices scheduled after cladding instead of before or during. To complete it, tools had to be operated at high heights, partially dismantling the finished cladding. During this, a cladding panel was damaged — replacement ~1,500–2,000 NOK plus labor.

02Where Margin Escaped

Two independent leaks on one detail. First: sequence — dismantling and reassembling finished cladding, i.e., work done twice. Second: damage — cost of panel and labor, which 'disappears' if nobody attributes it to the responsible party and item.

03Root Cause

Work sequence (flashing vs cladding) not established at entry. Damage cost with no place to book with accountability.

!How we aim to close it

Sequence would be a scope field, and damage would be registered within seconds: photo, amount, item, responsible party. Today Desk accepts a ticket with photos and an assigned responsible person; amount and cost item do not exist yet.
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